Downloading the product

After you make a purchase a download link is sent to you. That's why it's so important to enter a valid and correct e-mail address.

If you have a registered account in our shop you can download the story directly from the website (but after three days the link will no longer be avaliable).

I didn't receive a link – what to do?

Contact us at administrator@dollproject.pl

If your e-mail address is not valid and you've sent us a message through the shop system we won't be able to answer!

Making the purchase

I made a purchase and cannot make another one, why?

We use ccbill payment system that has an anti fraud software. If you try to make more than one purchase in a short period of time (minutes) it may recognize it as a potential fraud attempt. Please try making the purchase after some time (hours). You can also find our products at http://clipteez.com/dollproject